Frouhar Law places great importance on protecting the privacy and personal information of individuals who visit its website or communicate with the firm.
This Privacy Policy explains how Frouhar Law collects, uses, discloses, retains, and protects personal information obtained through its website.
It applies in particular to information submitted through the contact form, as well as technical information collected through cookies and Google Analytics.
1. Organization Identity and Contact Information
Frouhar Law
190 O’Connor Street, Suite 700
Ottawa, Ontario K2P 2R3
Canada
Telephone: 613-238-2000
2. Privacy Officer
The person responsible for the protection of personal information at Frouhar Law is:
Mash Frouhar
Email: mash@frouharlaw.com
Telephone: 613-238-2000
Any question, access request, correction request, or complaint concerning personal information may be directed to this person.
3. Personal Information Collected
Contact Form
When you complete a form on the website, Frouhar Law may collect information that you voluntarily provide, including:
- your first and last name;
- your email address;
- your telephone number;
- the subject of your request;
- the content of your message;
- any other information you choose to provide.
We recommend that you do not submit highly sensitive, confidential, or privileged information through the website’s general contact form.
Submitting a form or sending an email to Frouhar Law does not automatically create a lawyer-client relationship. Such a relationship is established only when it has been expressly confirmed by the firm.
Technical and Analytics Data
When you visit the website, certain technical information may be collected automatically, including:
- your IP address;
- the type of device used;
- your browser and operating system;
- the date and time of your visit;
- the pages viewed;
- the approximate duration of your visit;
- your interactions with the website;
- the website or search engine that referred you;
- an approximate geographic location.
This information is mainly collected through cookies and Google Analytics.
4. Purposes of Collection
Frouhar Law may collect and use personal information in order to:
- respond to a request submitted through the contact form;
- communicate with an individual regarding their request;
- assess whether the firm can provide the requested services;
- administer and improve the website;
- understand how visitors use the website;
- produce general statistics regarding website use;
- detect and prevent fraudulent or malicious activity;
- ensure the security of the website and its systems;
- comply with legal, regulatory, and professional obligations;
- protect the rights and interests of Frouhar Law and its clients.
Frouhar Law limits its collection to information that is reasonably necessary for the stated purposes.
5. Consent
When you voluntarily provide personal information through the contact form, you consent to its collection and use for the purposes of processing your request and communicating with you.
Google Analytics cookies should only be activated after your consent has been obtained through the cookie management banner.
You may withdraw your consent to the use of analytics cookies at any time by selecting the “Manage My Cookie Preferences” link available on the website.
The withdrawal of consent does not have retroactive effect on processing activities already carried out in accordance with applicable law.
6. Cookies and Google Analytics
The website uses essential cookies and analytics cookies.
Essential cookies are required for the operation, security, and management of website preferences.
With your consent, the website also uses Google Analytics to obtain general statistics regarding website traffic and usage. Google Analytics may collect information regarding sessions, devices, browsers, pages viewed, and the approximate geographic region of visitors.
Frouhar Law uses this data to understand how the website is used and to improve its content and operation. Frouhar Law does not use this information to make automated decisions about you.
For more information, please consult Frouhar Law’s Cookie Policy.
7. Disclosure to Service Providers
Frouhar Law does not sell or rent personal information collected through its website.
However, certain information may be accessible to service providers that provide services to Frouhar Law, including:
- website hosting and maintenance;
- information security;
- email management;
- contact form management;
- audience measurement through Google Analytics;
- professional services necessary for the firm’s operations.
These service providers must use personal information only to the extent necessary to provide their services and must implement appropriate measures to protect it.
Frouhar Law may also disclose personal information when required by law, in response to a valid order, or when such disclosure is reasonably necessary to prevent fraud, protect its rights, or ensure the safety of an individual.
8. Processing Outside Your Province or Canada
Certain technology service providers, including Google, may process or store information on servers located outside Ontario, Quebec, or Canada.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to its authorities in accordance with applicable laws.
When required, Frouhar Law assesses the risks associated with the disclosure or processing of personal information outside the province and implements appropriate contractual or organizational safeguards.
9. Retention and Destruction
Frouhar Law retains personal information only for as long as reasonably necessary to:
- respond to the request for which it was collected;
- provide the requested services;
- comply with legal and professional obligations;
- protect its rights;
- manage the firm’s files and communications.
The retention period may vary depending on the nature of the information, the purpose for which it was collected, and the obligations applicable to the firm.
When personal information is no longer required, it is securely destroyed or anonymized in accordance with applicable laws and Frouhar Law’s internal policies.
10. Security Measures
Frouhar Law implements reasonable administrative, technical, and physical safeguards to protect personal information against:
- unauthorized access;
- loss;
- theft;
- unauthorized use or disclosure;
- alteration;
- accidental or unlawful destruction.
Access to personal information is limited to individuals who reasonably require it in the performance of their duties.
Despite the measures implemented, no transmission of information over the Internet and no information system can be guaranteed to be completely secure.
11. Your Rights
Subject to the conditions and exceptions provided by applicable laws, you may request:
- confirmation as to whether Frouhar Law holds personal information about you;
- access to your personal information;
- correction of inaccurate or incomplete personal information;
- withdrawal of previously granted consent;
- deletion of certain personal information when it is no longer required;
- receipt of certain personal information in a structured and commonly used technological format;
- the cessation of dissemination or de-indexing of certain information, where provided by law;
- information regarding the use and disclosure of your personal information.
A request must be submitted to the Privacy Officer. Frouhar Law may request proof of identity to ensure that the information is disclosed to the correct individual.
12. Complaints
Any concern or complaint regarding Frouhar Law’s personal information protection practices may be directed to:
Mash Frouhar
Privacy Officer
Email: mash@frouharlaw.com
Telephone: 613-238-2000
Frouhar Law will review the request and respond in accordance with the time limits provided by applicable laws.
An individual may also contact the appropriate privacy authority, including the Office of the Privacy Commissioner of Canada or, where Quebec legislation applies, the Commission d’accès à l’information du Québec.
13. External Websites
Frouhar Law’s website may contain links to websites operated by third parties.
Frouhar Law is not responsible for the privacy practices, content, or security of those websites. We recommend reviewing their privacy policies before submitting personal information to them.
14. Changes to This Policy
Frouhar Law may amend this Privacy Policy to reflect changes to its practices, technologies, or applicable laws.
The current version will be published on the website with the date of its most recent update. When changes are significant, an appropriate notice may also be posted on the website.
15. Contact Us
For any questions regarding this Privacy Policy:
Frouhar Law
Attention: Mash Frouhar
190 O’Connor Street, Suite 700
Ottawa, Ontario K2P 2R3
Canada
Telephone: 613-238-2000
Email: mash@frouharlaw.com